Frequently asked questions

 
  • How do I place an order for delivery?
    Here

    How much is the delivery charge?
    Zip Code 55406 — $75
    All other Mpls Zip Codes — $85
    St. Paul — $85
    Suburbs (inside 494 loop) — $135
    Suburbs (outside 494 loop) — $175

    How will the product be delivered?
    Flo, our trusty F550 dump truck! Large and supersized loads are available in our quad axle dump truck if space is available.

    How much do I need?
    Good question, we made this page to help you figure that out.

    Average depth for landscape products
    Mulch 2”- 4”
    Cowsmo 2”- 4”
    Topsoil depth is project specific
    Landscape Rock 1”- 3”
    Class Five 3”- 6” (patio) and 6”- 12” (Driveway)

    When can I get it delivered?
    CLOSED FOR THE WINTER

    STOKED FIREWOOD AVAILABLE ALL YEAR.

    We deliver product Monday — Friday 8:00am — 4pm
    Saturday hours will be available in our peak season, mid April through the end of June.


    NOTE: We can’t guarantee delivery times due to a variety of variables: time of year, seasonal demands, weather, daily schedule, trucking, traffic, staffing, global pandemics, etc.

    Where will the delivery be placed?
    We deliver to one of four locations: driveway (top/ bottom/right side/left side), parking pad, boulevard, street.
    Our truck needs 10’ across the back to fit in an area.

    Do I need to be home?
    You do not need to be home.
    We welcome and encourage a sign to be placed for your desired delivery location!

    Maximum load capacity per delivery
    Our F550 can deliver a maximum of each product per delivery:
    Mulch: 8 yards
    Rock: 3.5 yards
    Soils: 5 yards

    If your order exceeds these amounts, it will have to be split into multiple deliveries.

    Can I get any two products delivered at once?
    We do not offer split loads, as dumping your order will invariably mix the product together. For example, an order for one yard of cowsmo, one yard of hardwood mulch, and one yard of class five would require three separate deliveries.

    That said, if you are looking to amend a garden bed with compost and cowsmo and don’t mind the products mixing together upon dumping, we can accommodate these types of mixed loads.

  • Hours
    CLOSED FOR THE WINTER

    How does the disposal procedure work?
    Drive into Hiawatha Supply
    Park in one of our designated parking spots
    Load is inspected
    Pay
    Drive to drop spot as instructed
    Unload
    You’re a hero


    What does Hiawatha accept?
    Yard Waste (leaves, grass, plants, garden schmutz)
    Brush and branches (no stumps)
    Sod and Soil (clean soil and sod)
    Junk Soil (contaminated soil, clay soil, sandy soil, soil with rocks)
    Concrete and Stone (blocks, slabs, rocks)


    How much does it cost?
    See our supplies page for disposal fees


    NOTE: Hiawatha Supply reserves the right to reject any load.
    NO Building Materials
    NO mixed loads
    We reject all mixed loads. This means any load that can’t be separated is a giant pain in the ass.

  • Delivery
    See Delivery FAQ above

    Pick Up
    CLOSED FOR THE WINTER

    Come in with an open aired pick up truck or trailer (No toppers!)
    Park in one of our designated parking spots
    Check in at the office
    Place Order
    Grab a cold beverage and snack
    Pull forward and get loaded

  • How big is a Stoked bag?
    Each bag measures 4’ H x 3’ W x 2’ T
    1/6th of a cord (21 cubic feet)
    It provides about 21 hours of burn time.

    How heavy is the Stoked bag?
    Each bag weighs between 400-500 pounds.

    Why use kiln-dried firewood?
    Kiln-dried wood catches fire quicker, burns hotter, and produces less smoke.
    It’s efficient, clean, and ready to burn immediately.

    How do I pick up a Stoked bag?
    OPEN BY APPOINTMENT ONLY DURING THE WINTER

    Firewood is available by delivery or for pick-up.
    Just come in with an open aired truck or trailer and we will load your Stoked bag with a fork lift or Bobcat.

    When can I get it delivered?
    We deliver product Monday — Friday 8:00AM — 4PM.
    In the winter, we try to consolidate our deliveries, please check your email for messages regarding your order.
    NOTE: We can’t guarantee delivery times due to a variety of variables:
    time of year, seasonal demands, weather, daily schedule, trucking, traffic, staffing, global pandemics, etc.

    Where will the delivery be placed?
    We deliver Stoked Firewood to driveways or parking pads.
    NOTE: we do not stack firewood or move it into enclosed structures.

    Do I need to be home?
    You do not need to be home.
    We welcome and encourage a sign to be placed for your desired delivery location!

  • Our Topsoil and custom-made Garden Blend mix have been tested by the University of Minnesota’s Soil Testing Laboratory. Please visit the University’s Extension page on how to interpret the results.

    This link (pages 10-12) explains the essential nutrients (Nitrogen, Phosphorus, and Potassium) in your soil or what issue may arise if they are too high or low. We’ve included the recommended N-P-K fertilizer ratio for each soil product. While you may not be able to find an exact match, it’s advised that you try to match the Nitrogen as close as possible without exceeding the recommended Phosphorus level.

    Topsoil
    Texture: coarse / sandy
    Organic Matter %: 10.2 (high)
    pH: 7.7
    Phosphorus: 50+
    Potassium: 300+
    N-P-K ratio: 10-10-0

    Garden Blend
    Texture: coarse / sandy
    Organic Matter %: 4.4 (medium)
    pH: 7.4
    Phosphorus: 34
    Potassium: 118
    N-P-K ratio: 15-0-20

  • Hiawatha Supply takes the issue of Jumping Worms very seriously. We are the home base of operations for our parent company Landscape Love. So, we are building and installing gardens all over the Twin Cities. Therefore, we simply will not use any poor quality landscape supplies from unreputable vendors because our own reputation is at stake. To address the Jumping Worm issue, we reached out to our vendors to find out what they were doing to handle the issue BEFORE it arrived in our supply yard. This is what we found out:

    COWSMO “We do what kills jumping worms. Our compost, all of it, gets to a temperature of 130 degrees. Jumping worms die at 104. We ship on trucks that haul rock and not dirt.”

    DALE GREEN TOPSOIL “We know the University and MNLA are looking at this species, but we have had our soils stockpiled for quite a while with no appreciable additions, and feel we are ok. Have not heard if they have any approaches for control.”

    The MULCH STORE “Make sure to buy from compost suppliers, like The Mulch Store, that use active composting methods designed to further reduce pathogens. This process requires compost producers to make sure their product reaches high temperatures and turn piles on a schedule. When the process is followed and monitored, they will likely be able to stop the spread of jumping worms and their eggs.”

    Our Premium Hardwood is simply too hot for worms to live in. Trust us on that. Or come to the lot and feel the steam come off the pile while we scoop it!

    While we can’t guarantee our soil is 100% free of Jumping Worms we have addressed the issue head on with all of our vendors. In addition to this, we do not recycle or reuse soil that is brought into Hiawatha Supply. All of the soil disposal that we accept is trucked off the property to a facility that processes it. We do not buy soil from these places to bring back in.